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Efficient intercultural communication

Efficient intercultural communication

Nowadays, national diversity is normal to an organization. This can benefit companies, if utilized well and consciously. However, there can be a lot of communication problems in organizations having different work culture. Different work attitudes and scale of values may demoralize workers who are accustomed to a different culture.

Clear requirements and definition of working methods are key factors to long-term effectiveness. An important part of these efforts is the understanding of cultural differences and conclusion agreements on common behaviour. A conscious leader must recognize and prevent the formation of stress and disagreement deriving from cultural differences.

Our training focuses on this mutual understanding.


The cultural knowledge includes the following:


I. General cultural information: scale of values, norms, traditions, and the role of family
II. Communication differences: specialities in verbal and non-verbal communication, time management, person-to-person distance, address, generic negotiation rules
III. Work culture: organizational culture, work ethics, motivation, the role of planning and performance assessment.

 

 

 

 

 

 

 

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